Creative Sales Request
All requests will be viewed within 24 hrs (M-F) and you will be sent a verification of receipt, any questions, and estimated turn-around time.
Requests put in after 2 pm, will be considered a next business day submission.
Please expect up to 72 hrs for creative mocks and more time for rich media, motion graphics, custom pages, etc.
The more direction provided, the quicker we can process and assign a creative lead.
Client revisions and time to traffic are not included in the time frames given.
If you have an urgent request please email: pboroumand@ionedigital.com & insert an escalation request immediately.
Simple Turnaround Guide
Standard Media 48 Hours
Rich Media – 2-8 Days*
Custom (Motion Graphics, Landing Pages, Etc) – 3+**
*https://ionedigital.com/new-ad-specs/
**contact creative services, turnaround dependent on assets, direction and availability
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**contact creative services, turnaround dependent on assets, direction and availability
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Links and Tools
Mocks & Visual Explorations: iOneDigital.com/creative
Be advised that all submissions with missing directions, assets, rules, etc. will be subjected to a delayed turnaround time.